Sunday 9 December 2012

Mobile Phone Bill Shock

Mobile Cap Plans - users beware ...
I can easily check my progressive Data Usage on my Telstra Mobile Cap Plan but there appears to be no way a user can check progressive Call Usage within the Plan. I have challenged two Telstra Shops to show me how this can be done without success. This ability should be a legislated requirement on all Mobile Carriers.

Australians are still being stung by mobile phone bill shock:
billshockthumbDespite the popularity of mobile cap plans, Australians are still being stung by bill shock according to a new study by Macquarie University. The research, which was supported by budget mobile service provider Amaysim, shows that Australians are paying on average of $28 extra per month and cumulatively a staggering $557 million annually. The main culprits for excess bill charges on capped plans are making more standard calls than the cap allows followed buy excess data charges and international calls.

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