Support

PC Repairs & Home Network Support
The author offers on-site home (i.e. non business) PC Repairs and Home Network Support in the north west Sydney Metropolitan Area. The author has been providing this service since 2008 and now has over 300 clients. Over a third of these clients have used the support service more than three times! This page details the hourly rates and necessary contact details.

Hourly Rates
Standard hourly rate is $45 per hour where the total hours includes the author's travelling time from Cherrybrook to site and back to Cherrybrook. A minimum charge of one (1) hour applies. On-site PC Repairs and Home Network Support is provided on the basis of
"no fix - no (labour) cost", however, travelling time will be charged at the standard hourly rate.


Discount
A significant discount is offered on the standard hourly rate for all financial members of Computer Pals for Seniors - The Hills.

Requesting Repairs or Support
Please contact the author via email or phone to arrange an on-site support call or if you would like a quote for the work required and/or likely travelling times. It would be appreciated if phone contact is only during normal Business Hours (Monday to Friday 9.00am to 5.00pm). You can also submit your own PC Repair & Support Request by clicking here and filling in the form. Your PC Repair & Support Request will be logged immediately onto the author's Job List.

Terms & Conditions
PC Repairs and Home Network Support is provided subject to the Terms & Conditions below. By accepting this service, the client agrees to clauses 1, 2 and 3 below:
  1. Whilst all due care will be taken in providing the above service, the author cannot be held responsible for any damage to the PC(s) or for the loss of any personal data resident on the PC(s) caused directly or indirectly by the provision of this service.
  2. The client accepts responsibility to ensure that adequate backups have already been made of all personal data resident on the PC(s).
  3. The author provides no specific warranty period for the work carried out but will rectify any issues deemed to have been caused by the work.
Email: psfowler51@gmail.com
Skype: homecompnet